Crimes Against Buyable
13 Health Coach Website Mistakes (with Before-and-After Fixes)
Most health coach websites lose clients for the same handful of reasons. This page collects the 13 most common mistakes into one fictional coaching page, each drawn from a real site we've reviewed and disguised to protect the guilty. You'll see the page first with every crime intact, then the same page rebuilt with each one fixed. Use it as a checklist for your own site.
A health coach’s website should explain who the coaching is for, what the programme includes, why the coach is credible and how to take the next step.
This annotated before-and-after example shows 13 ways unclear messaging, missing details and weak visual hierarchy can make those decisions harder, with a practical fix for each.
Part one — the crimes
13 Health Coach Website Mistakes
Want to see the details? View the PDF
Click the page to enlarge- 1.Nice photo, tells me nothing about the work, is this the coach or a client? Will I have to eat big salads every day?
Crime #013: Using clichéd stock images that make your business look generic and unconvincing → Read the case
- 2.What am I actually buying here? Feel myself how? Is this a life coach?
Crime #001: Making people guess what you actually sell → Read the case
- 3."Women over 40", that's a vague age, doesn't make me feel it's for me
Crime #003: Describing your target audience in broad demographic terms such as “women over 40” → Read the case
- 4."Ready for more" is a feeling, not a person with a problem
Crime #002: Describing your customers as “anyone ready for change” → Read the case
- 5."Small shifts" makes it sound effortless. It isn't, you need people to put in effort to get results
Crime #005: Making it all sound easy when the customer has real work to do → Read the case
- 6.Is this 1:1 coaching? A course? A community? Give me the details
Crime #004: Leaving people guessing whether they are buying coaching, a course or a community → Read the case
- 7.Lovely outcomes in the video but what do I actually get? Sessions? Length? Price?
Crime #006: Focusing on the benefits without explaining what the customer actually gets → Read the case
- 8.12 mins of video to work out how you work, can't you just tell me?
Crime #007: Making visitors watch a video to get important information → Read the case
- 9.The overall design looks like an off the shelf template not bespoke, very little to engage with visually
Crime #009: Expecting people to trust your expertise when your website looks amateur → Read the case
- 10.Why Friday? Do you update this every week? Feels made up. A deadline needs a reason
Crime #008: Using fake urgency to rush people into a decision before they feel ready → Read the case
- 11."A longtime friend"? Do you not have any client outcomes?
Crime #014: Using vague testimonials that praise you without helping people understand your service → Read the case
- 12.The blue and white palette means nothing stands out
Crime #011: Presenting everything as equally important, so visitors cannot see what matters → Read the case
- 13.Any health coach could have written this - what is specific to you?
Crime #012: Sounding like every other coach in your space, leaving people with no reason to choose you → Read the case
Part two — the fixes
13 Health Coach Website Mistakes Fixed
The same coaching page, rethought with every crime put right.
Want to see the details? View the PDF
Click the page to enlarge- 1.The photo is more obviously the coach now and with the signed note, this feels more like a real person
- 2.I know exactly what I'm buying, it says so in the first line
- 3.Age plus the actual problem, a person with a life, not a broad demographic
- 4.Describes a real scenario and problem, not just anyone ready for change
- 5."Around 2 hours each week", honest about the work, not sold as effortless
- 6.One programme, clearly stated, no guessing if it's coaching, course or community
- 7.Every inclusion listed: sessions, length, support, price
- 8.What's included can be read so the user doesn't have to watch a video to find out
- 9.The design has more colour and small visual flourishes to build engagement
- 10.Two places, October, so this is a real capacity limitation, not a fake countdown
- 11.Real client outcomes with names and roles
- 12.A high contrast colour for buttons, plus a few additional shades allow us to establish a visual hierarchy
- 13.Specific to midlife women and real calendars and I believe Rachel can help me based on her experience
Summary
The 13 Mistakes at a Glance
| Mistake | Why it matters | What to change | Example # |
|---|---|---|---|
| Using clichéd stock images that make your business look generic and unconvincing | Generic imagery says little about the coach or their work and can make the business feel interchangeable. | Use a recognisable photograph of the coach, with context that makes their role clear. | 1 |
| Making people guess what you actually sell | Vague promises leave visitors unsure what the service is or whether it addresses their needs. | State what the programme is, who it helps and the outcome it works towards near the top of the page. | 2 |
| Describing your target audience in broad demographic terms such as “women over 40” | Age alone does not explain whose needs the programme addresses. | Combine relevant demographics with a specific problem, situation or goal. | 3 |
| Describing your customers as “anyone ready for change” | A general desire for change does not show that you understand the customer’s circumstances. | Describe recognisable situations and problems that would lead someone to seek help. | 4 |
| Making it all sound easy when the customer has real work to do | Understating the effort creates unrealistic expectations and prevents customers from assessing whether they can commit. | Explain the time, effort and participation required alongside the support provided. | 5 |
| Leaving people guessing whether they are buying coaching, a course or a community | Visitors cannot assess suitability without understanding how they will work with you. | Name the format and explain how the programme is delivered, including whether sessions are individual or group-based. | 6 |
| Focusing on the benefits without explaining what the customer actually gets | Promised outcomes alone do not provide enough information to assess value or compare options. | List the sessions, programme length, support, resources and price. Connect these inclusions to the benefits. | 7 |
| Making visitors watch a video to get important information | Visitors must commit time to watching before they can understand or compare the programme. | Provide essential details in scannable text. Use video to add context. | 8 |
| Expecting people to trust your expertise when your website looks amateur | Inconsistent or poorly considered design can undermine confidence in the business behind it. | Use consistent typography, considered spacing, relevant imagery and polished visual details. | 9 |
| Using fake urgency to rush people into a decision before they feel ready | Unexplained deadlines can create doubt and pressure visitors before they have enough information to decide. | State genuine capacity limits or start dates and explain the reason. Remove urgency claims when no real constraint exists. | 10 |
| Using vague testimonials that praise you without helping people understand your service | General compliments leave visitors unsure what the client bought, what the work involved or how it helped. | Use genuine client testimonials that describe their starting situation, the support received and what changed. Identify the relevant service and obtain permission. | 11 |
| Presenting everything as equally important, so visitors cannot see what matters | Competing elements make it harder to identify the key information and next step. | Establish a visual hierarchy through contrast, size and spacing. Give primary buttons a distinctive, accessible colour treatment. | 12 |
| Sounding like every other coach in your space, leaving people with no reason to choose you | Generic claims give visitors little reason to choose this coach over another. | Explain the coach’s relevant experience, specific approach and how the programme fits the audience’s circumstances. | 13 |
Which crimes is your landing page committing?
Find out what real strangers understand about your business with the Six Strangers Test, unbiased feedback from six people who have never heard of you. Or get a Site critique - a 10-minute expert video review of a page you rely on to sell to cold traffic.
Health Coach Website FAQs
- What are the most common health coach website mistakes?
- The most common mistakes are a vague hero that doesn't say what you sell, no named audience, no proof of results, hidden pricing, fake urgency, and testimonials that are not service specific so they just say the person is great. Most health coach websites lose clients for a handful of predictable reasons, all of which are fixable.
- Why isn't my health coaching website converting?
- Usually because the visitor can't quickly answer three questions: what is this, is it for me, and can I trust you. If your page leads with your story instead of the reader's problem, buries the offer in a video, or shows no real client outcomes, people leave before they take the action you are presenting them with.
- What should a health coach landing page include?
- A clear one-line statement of what you offer, a named audience with a specific problem, the concrete details of the programme (sessions, length, support, price), real client results, one primary call to action, and a genuine photo of you. Say what it is, who it's for, and why you can be trusted.
- How do I know which mistakes my own site is making?
- The hardest part is that you can't see your own page the way a stranger does. The Six Strangers Test gives you unbiased feedback from six people who have never heard of you, so you find out what's clear and what isn't. Or if you want it checked by a conversion expert, get a Site critique, a 10-minute expert video review of the page you rely on to sell to cold traffic.